UTTARAKHAND: Chief Minister Pushkar Dhami Launches ICT Enabled Services and Next-Generation Data Center

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In a significant step towards digital transformation, Chief Minister Pushkar Singh Dhami inaugurated several information and communication technology (ICT) enabled services at the Chief Servant House, located at the Chief Minister's Camp Office on Tuesday. This initiative marks a crucial move in modernizing government services to offer accessibility and efficiency in Uttarakhand. The Chief Minister emphasized the importance of technology in bridging the gap between governance and the citizens.

Launching Digitization in Uttarakhand

As part of this launch, the Chief Minister unveiled the "Digital Uttarakhand" app which will streamline the process for citizens to access various government services right from their homes. The app is designed to significantly reduce the need for citizens to visit government offices, thereby saving time and enhancing the service delivery system.

Additionally, 66 new websites based on a secure, scalable, and accessible (3Waas) platform were inaugurated, aimed at making departmental information readily available to the public. The introduction of a GIS-based web application will facilitate real-time tracking of waste collection vehicles in urban areas, showcasing the government's commitment to efficient services.

Innovations in Governance

During this event, Chief Minister Dhami made several announcements regarding future developments, including:

• Establishment of a next-generation data center in Uttarakhand, with a separate mechanism for disaster recovery.
• Initiation of an "AI Mission" designed to develop an "Excellence Center."
• Development of a next-generation remote sensing and drone application center.
• Efforts to create a specialized IT cadre within the state administration.

The Chief Minister expressed his vision for Uttarakhand to become a technologically adept state, promoting the mantra "Hill to Hitech." These initiatives reflect the state’s alignment with Prime Minister Narendra Modi’s vision of a digital India, facilitating a more transparent, accountable, and efficient governance model.

Enhancing Citizen Engagement

One of the highlights of the newly launched services is the upgraded 1905 CM Helpline, where AI applications will enhance the categorization of complaints, ensure quicker resolutions, and provide better follow-up monitoring. This move aims at fostering better communication between the government and the citizens of Uttarakhand.

Furthermore, the application of GIS technology allows citizens to report encroachments through an online platform, where they can upload photographs or videos, ensuring prompt action by the concerned departments. This transparency will not only improve citizen trust but also enhance civic responsibility.

Conclusion: A Future-Ready State

As Uttarakhand steps into a new era of governance technology with these initiatives, Chief Minister Pushkar Dhami assured the citizens that the state government is committed to providing better access to services, especially in online education, e-health services, and the digitization of land records. With around 95% of villages in Uttarakhand now having telecommunication connectivity, the groundwork is laid for creating an excellent digital infrastructure. These steps are essential for making governance more effective and directly beneficial for the people of Uttarakhand.

Chief Minister Dhami’s initiative signals a transformational approach for the state, moving towards high-tech solutions and fostering a collaborative future between the government and its citizens. For more updates on these ongoing developments, visit kharchaapani.

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